Your online capabilities are more important than ever.
The spread of coronavirus (COVID-19) is on all our minds and in the news. We’d like to reassure you that FastHosting has been monitoring this situation closely to ensure we can meet the ongoing needs of our customers. As a global company with operations in +10 countries, we’re prepared to assist you through this time.
• We have geographically diverse call centers open to serve you
• You can always reach us through your Account Manager and via chat
• We have developed plans for our employees to work from home should the need arise
Steps you can take to prevent disruption to your business:
1 Log into your Account Manager to ensure that your payment information is up to date and that your credit card has not expired.
2 Update your personal information, as well as all authorized users and contacts on your account.
3 To ensure your services remain active, renew your services now or set them to auto-renew.
4 Should you need remote collaboration and productivity tools, as a courtesy we’re offering all customers Professional Email Plus, complimentary for one year. *Use code: STOPCOVID19 at checkout.
This crisis is demonstrating that online capabilities are more critical than ever—and so is the high level of support you’ve come to expect from us.
Please reach out to us if you need any further assistance. We’re happy to help.